Merchant Policy

How to order:
        Online Orders:  http://www.magictouchicetray.com/
        Mail Orders:  March Products, PO Box, 322 Youngstown, OH 44501

Shipping limits:
        We ship anywhere in the continental United States, Alaska and Hawaii.

Customer guarantee:
        LIMITED WARRANTY

        T.F. Marchionda Corp. warrants this product to be free from defects in workmanship
        and material under normal use and conditions for a period of Thirty Days from
        the date of original purchase.

        Should any defect occur during the Thirty Day warranty period, T.F.Marchionda
        Corp. will repair or replace the product, with proof of purchase, without
        charge.

        Return defective product along with a photo copy of your sales receipt, credit
        card statement, or other proof of the date of purchase, if within the warranty
        period to: Customer Service Dept., T.F. Marchionda Corp. PO Box 322,
        Youngstown Ohio 44501.

        Upon satisfaction of proof of claim, T.F. Marchionda Corp. will, within a reasonable
        time and free of charge, make any necessary repairs, additions or corrections,
        or at the option of T.F. Marchionda Corp. , replace the product. Purchaser labor
        costs or other charges for correcting defects or making additions will not be
        allowed. THE FOREGOING IS IN LIEU OF ALL OTHER
        WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY
        WARRANTIES THAT EXTEND BEYOND THE DESCRIPTION OF
        THE PRODUCTS. This warranty statement sets forth the extent of the liability
        of T.F. Marchionda Corp. for breach of any warranty or deficiency in connection
        with the sale or use of products sold by T.F. Marchionda Corp.

        LIMITATIONS OF LIABILITY: T.F. Marchionda Corp. shall not be liable for any
        incidental or consequential damages.

        THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES
        (EXCEPT AS STATED HEREIN), EXPRESSED OR IMPLIED
        INCLUDING WARRANTY OF MERCHANTABILITY AND OF
        FITNESS FOR PARTICULAR PURPOSE.

Cancellation:
        If you need to cancel an order, please email cancellation@noclogttrap.com.
        You may cancel your order up until the day it ships.
        There are no charges for cancellations prior to shipping. The customer is held
        responsible for all shipping charges for orders canceled after shipment.

 Return policy:
        You may return an item for refund or replacement within 30 days
        of the shipment date. Shipping and handling charges are
        non-refundable. All returns must be accompanied by the invoice or
        packing slip. Most importantly, please indicate the reason for the return.
        You may want to insure your return; we cannot be responsible for
        lost or misdirected returns. If you paid for your order by credit card,
        a credit will be issued and will appear on your billing statement.

        You may return merchandise to: T.F. Marchionda Corp.,
        Customer Service Dept., PO Box 322, Youngstown, OH 44501

        If you have any questions about returning your order, please feel free to
        contact us at: CustomerService@magictouchicetray.com. Write the word "Return" and
        your order number in the subject line.

Payment options:
        We gladly accept checks, money orders, and Visa or MasterCard credit
        cards for mail order transactions.  Online orders are limited to Visa or
        MasterCard credit cards. Sorry, we cannot accept C.O.D. orders.